FREQUENTLY ASKED QUESTIONS

 

01

How much are your cookies?

 

Individual bagged cookies start at $3.50 each, with a minimum order of 2 dozen. The pricing will increase based on size, detail/complexity and number of colors used. Please request a quote. 

 

02

How long do your cookie last?

 

Because I use zero preservatives, the cookies are best when eaten within 7-10 days one week. You can also freeze the cookies in their bags to be thawed and eaten up to a month later.

03

Where are your cookies prepared?

 

At present, I am a home-based business. My delicious cookies are baked and decorated in my private kitchen in Indian Trail, NC.

 

 

04

How far in advance should I order?

 

As early as possible! I require a minimum three week lead time on all orders, but often book orders months in advance. Because I bake to order, and often have multiple orders at a time, its best to book early to avoid disappointment.

 

 

05

Do you ship your cookies?/Do you offer delivery?

 

All cookie orders are available for scheduled pick up at my home. Delivery may be available for an additional fee- please request a quote. Shipping is not available at this time.

06

How do I book an order?

Please submit an inquiry on the "Request a Quote" tab providing all the details of your request. I will review your inquiry and contact you with additional questions. Once the details are finalized, you will receive an invoice via PayPal for your order total.  This invoice MUST be paid in full before your order will be scheduled/started.
 
Any changes or cancellations to your order MUST be made at least two weeks prior to the event/pickup date listed on your invoice. No refunds will be issued for changes or cancellations within two weeks of your event/pick-up date. If you decide you'd like to cancel your order more than two weeks prior to your date, you may receive a refund for 50% of your invoice. 
What forms of payment do you accept?

 

PayPal is the preferred method for all transactions. You may pay via checking account or credit card within the PayPal website. I also accept Venmo.

 

07

Custom Cookies for Baby Showers, Bachelorettes, Birthdays, Christenings, Communions, Holidays, Housewarming, Engagements, Weddings

or ANY Special Occasion!

 

Proudly Baked in Indian Trail, North Carolina